Customer Messages
Pickup reminders and no-show follow-up
Send a reminder before a pickup and a polite follow-up when someone doesn't show.
Works with: Grok BotChatGPT Agent
Steps
- Keep pickups in a calendar or sheet.
- The agent drafts a reminder 2 hours before.
- If marked no-show, it drafts a rebook-or-release message.
- Item goes back to the next buyer in line.
Copy-paste prompt
Draft 3 short messages: (1) pickup reminder 2 hours before with address and what to bring, (2) "running late?" check-in at the pickup time, (3) a no-show message offering one new time, otherwise the item goes to the next person. Keep them friendly and under 40 words each.
Replace the [BRACKETS] with your own details. Always review before an agent sends, buys, or posts anything for you.