Customer Messages
eBay message triage and drafts
The agent sorts buyer messages into questions, returns, and problems, and drafts replies for you to approve.
Works with: Grok Botn8n
Steps
- Forward eBay message notifications to an inbox the agent can read.
- Give it your return policy and shipping times.
- It labels each message and drafts a reply.
- You approve before anything is sent.
Copy-paste prompt
Read new eBay buyer messages in [INBOX]. Label each: QUESTION, OFFER, SHIPPING, RETURN, PROBLEM. Draft a reply using my policies: [RETURN POLICY], ships within [DAYS] business days. For PROBLEM or RETURN, summarize the issue in one line at the top so I can decide. Never send without my approval.
Replace the [BRACKETS] with your own details. Always review before an agent sends, buys, or posts anything for you.